Terms of Sale
Last updated: February 2025
1. About Us
Fortis Pet is a trading name. Our registered office is in London, United Kingdom. Contact us at hello@fortispet.co.uk.
2. Ordering
When you place an order through our website, you are making an offer to purchase the products. We will confirm acceptance by sending you an order confirmation email. The contract is formed when we dispatch your order.
3. Prices and Payment
All prices are in GBP and include VAT where applicable. We accept major credit and debit cards through our secure payment provider.
4. Delivery
Please refer to our Delivery Policy for full details on shipping times and costs.
5. Returns and Cancellations
Please refer to our Fortis Guarantee for our returns policy and your cancellation rights under the Consumer Contracts Regulations 2013.
6. Product Information
We make every effort to ensure product descriptions and images are accurate. Feeding guides are recommendations only. Individual requirements may vary based on age, weight, and activity level.
7. Governing Law
These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.